The duty of candour is a requirement for providers and their management to be transparent, open and honest with their service users, the people who are receiving care from them. At ExemplaCare we adhere entirely to the guidance and regulation of the Care Quality Commission. Their online section on the Duty of Candour gives a detailed picture of our obligations to our service users, defines 'Notable Safety Incidents' and sets out the standards by which exemplaCare and its staff promise to maintain. Below is a link to this information.
